Authenticity is one of those words that is bandied around
quite a lot these days, almost to the point where it loses credibility. But before you are tempted to throw it in the
‘new age mumbo jumbo’ bucket, let’s just take a few minutes to consider its
relevance for the modern business leader.
Today’s leaders are under constant pressure to perform, to engage their staff and to communicate to their shareholders. It is far greater than anything that was experienced by leaders of the last century. With the global economic crisis, this pressure has intensified considerably, as we see the fall of major corporations like Lehman Brothers, the finger has pointed not only to the policies and strategies of the corporation, but also the behaviours and characters of their leaders.
Authenticity is defined in the Oxford English Dictionary as ‘of undisputed origin’. The word originally comes from the Greek word ‘Authentikos, meaning 'principal or genuine'.
If the global crisis had taught us anything it is the need to be principled and genuine in business. Leaders of today’s global organisations need to be able to display a consistent set of behaviours and values that reflect steadfast and reliable principles in how business should be done, if they are to rebuild trust in their institutions and regain the support of their shareholders.
Qualities associated with Authenticity include:
- Being a really good listener – Authentic people know how important it is to understand and acknowledge other people’s perspectives. This does not mean agreeing with everyone. In fact most studies on engagement and communication show that acknowledging differences in opinion heightens rather than diminishes trust.
- Admitting your limitations – Authentic leaders know that they are not super-human and therefore understand that creating an illusion of being all-knowing is a recipe for disaster. Acknowledging your limitations openly has a counter-intuitive effect, in that it enhances people’s perceptions of your abilities. Why? Because you have displayed self awareness, one of the highest character traits for the authentic leader.
- Empowering others to be creative - Authentic leaders are really good at creating an environment of engagement and participation; it is second nature to them. They do this because their leadership style is not driven by a power-hungry ego. Instead, they see power, status and control coming through sharing responsibility across a wide network of players.
- Deeds and words are in sync – perhaps the most important rule of them all for the authentic leaders is sticking to his or her word. Reliability in actions is the ‘killer’ ingredient. It only takes one or two slips on your promises to lose huge ground in the trust of your people.
If you have some experience of authentic leaders, or the impact of not having authentic leaders, please do share your comments below.
If you would like to hear more about how our coaching packages can help you to become a more authentic leader, contact us at: [email protected], for a free, no obligation chat.
We can also provide public speaking engagements on the subject of authenticity. Contact us at: [email protected].
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